Terms and Conditions

Working draft. This page is being reviewed and will be finalised before the first booking. It is guidance, not legal advice.

Quotes and payment

Every trip is quoted in writing. A deposit confirms your place and the balance is due before departure, both as set out in the quote. No payment is taken on this website.

Passports, visas and insurance

Each traveller is responsible for a valid passport, the correct visa or entry approval, and travel insurance that covers medical care, cancellation and repatriation. We can point you to the requirements but we cannot apply on your behalf.

Changes and cancellations

If you need to change or cancel, tell us as early as you can. The charges that apply are the ones written in your quote; where a supplier refunds a recoverable cost, we pass it back.

We plan the itinerary in good faith. Weather, road conditions, local closures or a safety concern can require a change, and the guide may adjust the order or replace an activity with the nearest equivalent.

On the trip

Travellers are expected to respect local laws, the guide's safety instructions and the other people in the group. A guide may ask a traveller to leave the trip for serious misconduct or for putting the group at risk.

Liability

We are responsible for the arrangements we sell. We are not liable for loss caused by events outside our control, or for anything the law does not allow us to exclude.

Governing law

These terms are governed by the laws of Kenya. These terms are being finalised with legal review and will be replaced by the approved version before the first booking.